Privacy Policy
At SKILL BLOX, we respect your privacy. We only collect the information we need to process your order, provide great customer service, and keep you updated about products you might love.
We never sell your data. Ever.
What we collect:
Your name, address, contact details, order history, payment information (processed securely via our payment partners), and website behaviour data (via cookies and analytics tools).
Why we collect it:
- To process and deliver your orders
- To keep you updated about your order
- To send product tips, promotions, new product announcements, and review requests
- To improve our website and marketing through analytics
Who we share it with:
Only trusted partners needed to run our business — for example, Shopify, Amazon, TikTok Shop, payment providers, marketing tools, and delivery carriers.
Shipping Carriers
We work with Royal Mail, Evri and Amazon Logistics depending on the fastest method available at the time of dispatch.
Your rights:
You can request access, correction, deletion or restriction of your data at any time.
Contact us at chat@skillblox.com for any privacy-related request.
Scroll down for the full legal version.
Last updated: 19/11/2025
1. Who We Are
SKILL BLOX is operated by:
Clearglow Media Ltd
Goodyear Business Park
New Street
Mawdesley
Ormskirk
L40 2QP
United Kingdom
chat@skillblox.com
We act as the data controller for your personal data.
2. What Personal Data We Collect
We may collect:- Name, delivery/billing address, email, phone, order details, account info, messages.
- IP address, device data, browser type, pages visited, cookies, analytics, pixels.
- Order-related data from Amazon and TikTok Shop.
- Payment info processed by Shopify Payments, PayPal, Stripe, Klarna, Amazon Pay, TikTok.
3. How We Use Your Personal Data
- Fulfilling orders: payments, dispatch, updates, returns.
- Marketing: emails, promotions, new products, review requests, retargeting ads.
- Analytics: improving website experience and performance.
4. Legal Basis
- Contract
- Legitimate interests
- Consent
- Legal obligation
5. Sharing Your Data
We share with:- Royal Mail, Evri, Amazon Logistics
- Shopify, Amazon, TikTok Shop
- Payment processors
- Marketing tools
- Professional advisors
6. Cookies & Tracking
We use cookies and pixels for site functionality, analytics, and personalised advertising.
7. International Transfers
Partners may process data outside the UK with safeguards such as SCCs.
8. Data Retention
- Orders: 6 years
- Marketing: until consent withdrawn
- Analytics: up to 26 months
9. Your Rights
Access, correction, deletion, objection, restriction, portability, withdraw consent.
10. Children’s Privacy
AWe do not knowingly collect data from individuals under 18.
11. Changes to This Policy
We may update this policy as required.